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HR’s role in managing employee fears of layoffs

January 11, 2024
in Human Resources
Reading Time: 3 mins read
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HR’s role in managing employee fears of layoffs
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While the current job market is certainly in flux, according to the results of a recent survey, workers are taking a glass-half-empty view toward potential layoffs—which, experts say, presents both a challenge and an opportunity for HR leaders.

According to My Perfect Resume’s 2024 Workplace Trends Survey, 85% of workers are worried that they will lose their jobs in 2024, with 50% reporting they are “a little worried” and 35% saying they are “definitely” worried.

The San Francisco-based resource for resume and career advice polled more than 1,800 U.S.-based respondents for the survey, which found pessimism among employees and job seekers extends beyond layoffs. For example, 78% expect a recession in the coming year, while 69% believe that competition for jobs will increase, and 62% anticipate that the labor market will be more stressful than in previous years.

“The 2024 workplace landscape promises a dynamic blend of challenges and opportunities,” says My Perfect Resume career expert Kellie Hanna. “To succeed, workers and employers alike must recognize that adaptability is the name of the game, while striking a balance between addressing challenges and seizing opportunities will determine the winners.”

With such a high percentage of respondents concerned they will lose their jobs in 2024, HR leaders are going to have to “work hard to allay those fears to maintain employee morale.”

Hanna shared five strategies to help HR professionals relieve, or at least minimize, layoff fears:

  • Be transparent: This matters especially if a round of layoffs has already happened because rumors about more layoffs are sure to follow. To preserve company morale and prevent the departure of top performers who fear their jobs are in jeopardy next, Hanna says, HR should detail why layoffs were necessary to safeguard the company’s overall financial health.
  • Extend empathy: Watching colleagues lose their jobs isn’t easy for retained employees and often plants a seed of worry that more layoffs will be coming. Leaders, guided by HR, must acknowledge “survivor’s guilt” and remind those employees how important they are to the company’s future.

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  • Stay positive: Never speak negatively about employees who lost their jobs, Hanna notes. Even if the layoffs were connected to poor performance, criticizing those who are no longer with the company could “poison the water” for remaining staff, she says.
  • Emphasize teamwork: In the aftermath of layoffs, HR leaders must focus on teamwork and collaboration to create cohesion. Doing so can create a sense of purpose for employees not impacted by the layoffs.
  • Set realistic expectations: Finally, while positivity can go a long way, layoffs often will mean more work for remaining employees. So, Hanna says, be prepared to set clear and achievable goals for how the workload will be redistributed post-layoffs and how it might shape compensation and career growth for employees whose jobs were not affected by the layoffs.

“I believe it’s critical for HR departments and employers to acknowledge the fears, extend empathy and communicate clearly,” Hanna says. “These practices will be the key to minimizing employee fears about layoffs.”


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