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Mindsets That Can Sabotage Your Change Efforts

May 18, 2023
in Management
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Mindsets That Can Sabotage Your Change Efforts
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If you’re like most people in most lines of business, you’ll eventually be called on for big-picture thinking. To be effective, look beyond your parochial agenda and consider how your decisions and actions may affect others.

When the situation calls for creative thinking, seek opportunities in ambiguity and non-conformity. Regard failure as a natural part of exploring what works and what doesn’t (the Post-it Note was “invented” by accident). Be prepared to connect seemingly unrelated ideas and thoughts.

When strategic thinking is needed, be clear about the direction you want to take and the reasons for doing so, then evaluate the pros and cons of ideas. With strategic thinking, planning is a priority. Ask questions to break issues down into manageable parts.

With possibility thinking, dream new dreams with no barriers or limitations. (Just a few short years ago only a handful of people dared to dream of a powerful communication device like a smartphone that could be carried in your shirt pocket.)

When reflective thinking is the order of the moment, look back and learn from what you and others have done. Past experience can be very instructive, as long as we avoid getting stuck in the “we’ve always done it that way” trap. Reflective thinking can help you put issues into perspective, reveal the big picture, evaluate issues logically without emotions of the moment, and provide insight for future situations.

Not every thought you have will be (or can be) original. As satirist Ambrose Bierce said, “there is nothing new under the sun, but there are lots of old things we don’t know.” Shared

thinking is often a combination of several other forms. With this, you can combine two or more ideas or embellish the thinking of others. Virtually all technological advances are the result of such shared thinking.

We can be prisoners of our thinking or be can be liberated and propelled by our thinking. Viktor Frankl, an Austrian psychiatrist, endured the atrocities of several Nazi concentration camps by redirecting his thinking from the suffering around him to the meaning of his existence. He embodied the truism that although we can- not control our circumstances we can control our response to them. Compared to Frankl’s situation, the typical change or transformation effort is a walk in the park.

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So, you want to have a positive impact in your organization? You want to help incubate ideas and innovations that really make a difference? You want to influence people to embrace change rather than resist it? Then resolve not to behave like the Saints, the Ain’ts, and the Complaints we see in many organizations.

The Saints are people who regard themselves as martyrs. They believe they are victimized by systems, processes, or other people. Their woe-is-me demeanor seems to feed on itself, stifling creativity

and smothering any hint of personal accountability. The cure: Let go of any victim stories you may be telling yourself. Confront the reality that your own behavior or constraining paradigms may be part of

the problem. Honestly ask yourself the question, “What am I doing, or failing to do, that could be contributing to this predicament?”

The Ain’ts are people who play the blame game. Their negative outlook is focused on what they perceive others to be doing or failing to do. They sometimes play the double role of Saint and Ain’t. After all, if you’re a victim doesn’t there need to be a villain somewhere in the story? The cure: Seriously challenge any villain stories you may be telling yourself or others. Such stories are often ill-founded and they serve no productive purpose even if true. Honestly ask yourself the question, “Why might they (other people) be doing what they’re doing?” Consider that the same data (your observations) could reasonably lead to a wide range of conclusions.

The Complaints are people who lament most anything and everything around them. Just about anything can be a target of their condemnation and criticism. Naturally, if the real problem is “out there” somewhere, they can absolve themselves of responsibility. The cure: If you find yourself in the Complaint mode, jettison any helpless stories you may be telling yourself or broadcasting to others. Honestly ask yourself the question, “What can I do at this moment that could help produce a better outcome?”

If re-focused thinking can enable Viktor Frankl to triumph over the Holocaust, you can surely succeed with the change effort on your plate.

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