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Sainsbury’s apologises after card payment issues

May 31, 2024
in Business
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Sainsbury’s apologises after card payment issues
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Stores affected included major cities such as Manchester and Birmingham, with some people posting images of signs reading “Cash Only, No Contactless”.

It is unclear how many shops overall were hit by the outage.

A spokesperson for Sainsbury’s, said: “We have fixed a network issue which intermittently affected Smart Shop, some card payments in our stores and some of our same day delivery orders yesterday.

“We’re sorry for the inconvenience this may have caused, thank you for bearing with us.”

The Sainsbury’s SmartShop app allows customers to scan items as they shop to reduce checkout wait times.

In March, Sainsbury’s suffered more technical problems when an overnight software update error left stores unable to take contactless payments.

At the time, weekend home deliveries were affected.

Credit: Source link

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