Pennon said in a statement: “We understand the strength of feeling from our customers and the public around the issues facing the water sector.”
In May, about 17,000 customers in Brixham were advised to boil their water after an outbreak of a parasite which causes vomiting and diarrhoea.
About 2,500 properties are still having to boil water in the Hillhead and Alston areas, external of the town as work continues to clean supply pipes, said SWW.
The source of the parasite cryptosporidium outbreak was traced to a damaged valve casing on the company’s network on private land.
South West Water said it had “identified the source of the contamination and replaced the damaged air valve casing”.
Ms Davy also waived her right to receive a £367,000 bonus in 2022-23, according to Pennon’s annual report, external.
Her baseline salary of £562,000 in 2023-24 was an increase of 3.5% against the previous year’s salary of £543,000.
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