Households cannot choose which supplier they use – it is down to where they live. Find your supplier here, external.
Ofwat determines the levels of service all customers can expect and how much it will cost to keep services running efficiently under its five-yearly “price reviews”.
The water industry wants bills to rise by an average of 33% by 2030, and has warned the increase proposed by Ofwat will not be enough to tackle problems including sewage leaks.
A final figure is due in December, following a consultation.
Average bills for 2024-25 are also due to increase, by £27.40 to £473, external. That’s below 2019-20 levels, when they stood at £503 a year.
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