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Wizz Air: Is ‘all you can fly’ subscription too good to be true?

August 16, 2024
in Business
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Wizz Air: Is ‘all you can fly’ subscription too good to be true?
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Talie Delemere, 34, is excited about the scheme and has already signed up. She lives near Luton airport and likes being able to travel whenever she likes.

“I travel a lot anyway, between eight and 12 times a year and I mostly travel with hand luggage,” she tells the BBC.

“Wizz Air are a mixed bag but I don’t find them any better or worse service-wise than any other low cost carriers and their aircraft are far nicer and more comfortable than Ryanair’s.”

But others are not convinced.

“You can subscribe to this scheme but you might never take off,” says James Glenton, 36, from York, who is still hoping for compensation for a cancelled Wizz Air flight a year on.

In July 2023, Wizz cancelled Mr Glenton’s flight from Leeds Bradford Airport to Wroclaw in Poland and rebooked him on one from London Luton the next day, he says.

That meant he lost two days of his holiday, the parking he’d booked at Leeds Bradford, money spent on his hotel, and the petrol costs getting to Luton and back, he says.

According to Mr Glenton, Wizz has blamed air traffic control restrictions for the cancellation so won’t refund him. But he claims the airport denies this and has told him it was the airline that cancelled the flight directly.

“I am not hopeful about a refund, I won’t get anything from them,” he says. “I am angry, I would never fly with Wizz Air again.”

Mark Shatliff, 39, from Reading, also says he won’t be signing up to the scheme.

His Wizz Air flight from Istanbul to London was delayed by six hours last July and was so late when he landed that he had to pay an additional £120 for a taxi home, he says.

Credit: Source link

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