Jenny was the victim of a courier fraud, external by “pretty brazen” scammers, she said.
They first pretended to be from her bank.
They knew her name, her phone number and her address and tricked her into believing they had access to her accounts, which helped convince her she was talking to a genuine bank employee.
They told her there was suspicious activity on her account, but not to worry, they were going to stop the fraud and protect her money.
Then they put her through to someone pretending to be from the police, who first promised her help to stop the fraud, then asked her for help to investigate suspected fraud at her local bank branch.
Next came intimidation, and then threats.
Jenny says she was cautioned that if she told anyone or didn’t help she could face prosecution, but being community-spirited, she wanted to help anyway.
“They were on the phone the entire time that I was travelling to the bank, in the bank and travelling back from the bank so that was a pretty pressurised situation.”
Ultimately Jenny was tricked into withdrawing £4000 in cash from a branch – while the fraudsters were listening in – and as soon as she was at home she was instructed to wear gloves and examine the serial numbers on the notes as part of the elaborate, sophisticated scam.
The criminals kept up the pressure, and told Jenny the notes were fake and not to touch them.
Shortly after a courier arrived to take the money and disappeared.
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