Cigna is laying off about 2,000 employees and eliminating other positions by offering employees access to voluntary separations, employees say.
Former employees are talking about the layoffs in posts on LinkedIn and other social media websites.
Cigna has not filed layoff notices with state Worker Adjustment and Retraining Notification program offices, but employees say managers told them last week that the company plans to eliminate about 3% of positions by the end of February.
Cigna acknowledged the job cuts in an email to BenefitsPRO.
“As we drive greater efficiency across our business, we have made the difficult decision to reduce roles in our workforce,” the company said. “This decision was made with deliberate care and focus, and we are providing a package that includes a variety of transition services for impacted colleagues.”
Talk about job cuts at Cigna comes on the heels of news that CVS Health-Aetna expects to lay off 313 people beginning in April, and Amazon is laying off 16,000 people.
Cigna executives did not talk about the job cuts Thursday during a conference call the company held to go over earnings for the fourth quarter of 2025.
But executives emphasized that they are taking a disciplined approach to strategy execution and coverage pricing.
Brian Evanko, the president of Cigna, said most of the company’s employee benefits customers are large employers.
“Obviously, we continue to monitor economic data and unemployment data,” Evanko said. “To date, we have not seen anything out of the ordinary.”
Cigna streamed the conference call online and posted a recording on its website.
Cigna’s drop in revenue precedes layoff talk
Cigna reported $1.2 billion in net income for the latest quarter on $27 billion in revenue, compared with $1.5 billion in net income on $66 billion in revenue for the fourth quarter of 2024.
The company ended the quarter providing or administering health coverage for 18 million people, down from 19 million people a year earlier.
The number of pharmacy customers increased to 124 million, from 118 million.
Premiums for the stop-loss insurance sold to self-insured employer health plans increased to $1.9 billion, from $1.7 billion.
Cigna, others dealing with high claim costs
Cigna and other stop-loss providers have been coping with high claim costs in recent years.
Ann Dennison, Cigna’s chief financial officer, noted that the company has increased stop-loss prices significantly.
“Within stop-loss, pricing is tracking in line with expectations,” Dennison said. “We’ve achieved rate increases consistent with our targets for improvement in 2026.
Meanwhile, Cigna’s Express Scripts PBM business is facing a regulatory environment that has been reshaped by the enactment of two new federal PBM laws and the completion of a big drug pricing settlement with the Federal Trade Commission.
The company was talking about moving toward a simpler approach to drug pricing before those changes occurred.
Cigna Chairman David Cordani predicted that the Cigna PBM business will maintain high levels of profitability.
“We have significant experience with a variety of programs today with the diverse population we serve, be it fee-based or full pass-through,” Cordani said. “From a big picture standpoint, we believe the margin profile will be similar.”
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