In a perfect world, my car would run on starlight and dreams, fries would taste good reheated, and we would...
A few years ago, I had to manage a Facebook community for a TV station I was working for as...
If you’re trying to start or grow a community around your brand, these community management best practices might just do...
Having a hard time finding clear info on community management tools? I’m not even a little surprised. “Community management” covers...
They say if you can measure it, you can manage it. So how do you measure a community? That’s not...
Jenny Sowyrda, manager of community strategy and operations at HubSpot, shared a great analogy with me about community management: “As...
You lost that lovin’ feelin’. Fun to hear on the oldies station. Not so fun to hear from your community...
A key decision when creating an online community is whether it’ll be free for members to join or if they’ll...
Brands build online communities around their target audiences. As consumer preferences change and technological advances offer more and more opportunities,...
When I started thinking about the different types of online communities that exist, I felt like the possibilities were endless....
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