AI agents are rapidly expanding across HR and employee experience technology solutions, with some analysts predicting a 45% annual growth in the market over the next five years.
The market is delivering evidence of this mounting trend, as the most recent batch of HR tech updates and announcements reflects an uptick in agentic AI resources for HR leaders.
For example, UKG launched UKG Bryte payroll AI agents for its UKG Pro and UKG Ready suites this week, introducing agents intended to improve payroll accuracy and efficiency for both enterprise and SMB clients.
UKG leaders say this is a reaction to what customers want. “This aligns with our vision to deliver agentic AI solutions that simplify complex processes and take on the myriad of highly repetitive, frequently repeated processes,” said Suresh Vittal, chief product officer at UKG.
Vittal says these agentic AI agents will boost employee productivity and organizational performance by allowing individuals to focus on the most impactful aspects of their roles.
Read more | Time for talent: Eightfold’s founder unpacks the value of agentic AI
This launch follows UKG’s recent collaboration with ServiceNow, integrating Bryte AI agents with ServiceNow’s AI Agent Fabric to modernize digital employee experiences and streamline tasks like payroll.
At SAP Sapphire this week, SuccessFactors President and Chief Product Officer Dan Beck announced that the first agent within the HR platform will launch in November. The performance and goals agent is designed to prepare people managers for one-on-one conversations with data-driven insights.
Also live this month, ServiceNow launched its Core Business Suite, an agentic AI solution that streamlines core business functions, including HR. The functionality uses AI agents to access enterprise data to help HR teams resolve issues and gain workforce performance insights.
Additionally, Workday announced new Illuminate Agents designed to accelerate hiring, enhance frontline experiences, simplify financial processes and help employees access information faster, according to a company press release.
Eightfold, Oracle, IBM, Dayforce and other HR tech leaders have also introduced agentic AI capabilities for their customers.
The increasingly crucial topic of AI agents will take center stage at the upcoming HR Tech conference, where IBM CHRO and 2024 HR Executive of the Year, Nickle LaMoreaux will deliver the opening keynote, “HR Agents: Myths, Mayhem and Monumental Moments.”
Employee experience platform Culture Amp announced that it will launch its AI Coach in Q3 2025. Designed to improve leadership, AI Coach delivers personalized, research-backed guidance through a conversational interface, according to a press release.
Performance management platform 15Five launched “Kona by 15Five,” described as a manager effectiveness coach using AI and emotional intelligence to improve management skills. This follows 15Five’s acquisition of Kona earlier this year and connects employee wellbeing with performance.
The Josh Bersin Co. has announced major updates to its HR AI co-pilot, Galileo. The tool has been integrated into ServiceNow’s Now Assist and the HiBob HR platform, expanding 24/7 access to AI-driven HR insights, coaching and training support.
Beamery, an AI talent platform, has launched an integration with LinkedIn CRM Connect. This new feature syncs candidate data and engagement history between platforms, enabling recruiters to make informed hiring decisions.
MetLife and its online safety solution partner, Aura, have introduced a new category of AI-powered online protections for employers and employees, expanding beyond traditional identity and fraud protection.
Qualtrics has been named a leader in The Forrester Wave: Employee Experience Management Platforms. It earned top scores in 16 areas, including surveys and employee feedback, AI-powered analysis, natural language processing and innovation.
Bettabite, a visual-based hiring platform that offers candidates a dynamic, graphic format to showcase career experience, has launched. Designed to simplify and modernize hiring, the platform helps employers assess talent faster and more clearly.
Social impact platform Submittable has launched Impact Wallet, an employee giving solution. It turns work activities into charitable dollars that employees can use anytime, empowering them to support causes they care about while increasing engagement.
HR tech platform Strada and wellness tech solution Nayya have formed an exclusive partnership to launch an AI-powered employee benefits solution built on Workday. Combining expertise, the integration aims to streamline benefits administration.
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