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Retention up, employee financial wellbeing down

February 4, 2026
in Human Resources
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Retention up, employee financial wellbeing down
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The social media fascination with 2016 nostalgia has extended beyond style and pop culture into workforce data, at least for HR leaders. Recent findings reveal that employees may look stable on the surface, but they are more financially fragile than they were a decade ago.

New data from MetLife’s 2026 Employee Benefit Trends Study shows that while job satisfaction and intent to stay mirror 2016 levels, employees are significantly worse off financially beneath those reassuring topline metrics. Researchers found that compared with 2016, today’s workers are 12 percentage points less likely to feel in control of their finances and five percentage points less likely to have a three-month emergency savings cushion.

The study, now in its 24th year, analyzes workplace trends using responses from 2,500 HR leaders and 2,500 full-time U.S. employees across industries.

“Retention and satisfaction look similar to 2016, but that masks the volatility in the years between and the financial strain employees are experiencing now,” said Todd Katz, executive vice president at MetLife, in a release.

The findings suggest HR leaders relying on traditional engagement and retention metrics may be missing a gathering storm.

Cost pressures drive health avoidance

A majority of workers express cost-related concerns, as 83% of employees say rising living expenses and medical bills are their top stressors. On average, MetLife found that employees miss around six days of work due to health-related issues, and half avoided medical care for cost reasons in the past year.

Todd Katz, MetLife

HR leaders could play a role in improvements, as employees are more likely to say employers should support their financial wellbeing now than in 2016.

That expectation coincides with employers feeling the squeeze themselves. For the first time since 2022, controlling health costs has surpassed attracting and retaining employees as the top benefits objective, according to MetLife.

The convergence creates a bind for HR and teams. Employers are increasing benefits investment, with 60% boosting spending, yet only 44% of employees report feeling holistically healthy, according to MetLife. Engagement, productivity and loyalty scores remain flat year over year despite the increased investment.

The disconnect suggests traditional benefits strategies may no longer deliver adequate returns. Employers recognize the potential value, as MetLife found organizations expect $2.30 returned for every dollar invested in employee health through gains in productivity, retention and reduced medical costs.

Read more | Unlocking financial wellness: A path to employee engagement

Non-medical benefits show the strongest ROI

Non-medical benefits appear to offer leverage, say MetLife researchers. Seventy-three percent of employers say these benefits are most cost-effective for boosting employee health, and 83% say they reduce medical costs. Employees who use five or more non-medical benefits are 38% more holistically healthy than those who don’t.

That category includes financial wellness tools, mental health resources, caregiving support and other offerings that address the root stressors employees identified. Yet these benefits often get deprioritized in favor of traditional medical coverage.

The 2016 comparison also reveals what’s changed about employee expectations. A decade ago, employees were less likely to view financial wellbeing support as an employer responsibility. Today, that expectation is firmly established, creating an opportunity for HR leaders willing to meet it strategically.

The volatility between 2016 and 2026 matters too. In the past decade, employees experienced pandemic disruption, inflation spikes, rapid job market shifts and repeated recession fears. Those experiences left marks that satisfaction scores don’t capture.


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