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Amazon’s cloud business was hit by an outage on Monday, causing disruption to several global web services and apps.
On Monday, Amazon Web Services reported an “operational issue” affecting “multiple services” in the US East Coast region.
US cryptocurrency exchange Coinbase, artificial intelligence search engine Perplexity and London Stock Exchange Group data services all reported problems linked to AWS.
“Perplexity is down right now. The root cause is an AWS issue. We’re working on resolving it,” said Aravind Srinivas, Perplexity’s chief executive, in a message on social media site X.
Websites including Snapchat, Lloyds Bank and BT were all suffering from disruption on Monday, according to the Downdetector.com website. Users were also unable to log into the UK’s tax authority, with the HMRC website displaying a message that it was “temporarily unavailable”.
It was not immediately clear whether the widespread problems reported by websites worldwide were all linked to the AWS problems.
AWS is the global leader in cloud computing services, ahead of Microsoft and Google, and its data centres and applications underpin mobile apps and websites from big companies and digital services for various governments.
It is a profit driver for the ecommerce giant and is investing tens of billions of dollars in expanding data centres to train and deploy AI-enabled applications.
“Engineers were immediately engaged and are actively working on both mitigating the issue, and fully understanding the root cause,” AWS added in its operational update.
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