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Congress heard about AI in the workplace, with CHRO perspective

April 22, 2026
in Human Resources
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Congress heard about AI in the workplace, with CHRO perspective
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Last week, Americans heard a Congressional hearing, the sixth in a series, about AI in the workplace. It was held by the House Education and Workforce Subcommittee hearing, chaired by Rep. Ryan Mackenzie (R-Pa.), on the topic of Building an AI-Ready America: Understanding AI’s Economic Impact on Workers and Employers.

Employer-side witnesses pushed for a federal override of state laws, arguing that the New York City automated employment decision tool law is a cautionary example. A December 2025 audit by the New York State Comptroller found that the city lacks an effective system to enforce the law, which requires bias audits, public summaries and notices for automated employment decision tools.

Worker advocates pushed back federal preemption of state regulations. Ranking Member Ilhan Omar called it “a blank check to big tech” and argued states need to remain free to protect workers while federal policy catches up.

For background, several states, including California, Colorado, Illinois and Texas, have enacted legislation seeking to place parameters on AI-driven compensation and employment decisions, according to previous HR Executive reporting.

AI in the workplace witnesses

During the hearing, four witnesses brought their vantage points to the room. Chatrane Birbal, senior vice president of public policy and government relations for the CHRO Association, spoke on behalf of nearly 400 large U.S. employers.

Matthew Paul Gizzo, a shareholder at Ogletree Deakins and co-chair of the firm’s Technology Practice Group, has a decade of wage and hour compliance experience and, more recently, AI governance experience.

Sara Steffens, worker power director for Rebuild Progress, has 20 years of experience representing worker advocates. She has written that “public policy is critical to worker power.”

Rachel Greszler, an economist with Advancing American Freedom, focused on data gaps and the policy risks of moving too fast or too slow. Together, the witnesses covered a range of what HR leaders are navigating right now.

Read more: Congressional witnesses split on AI regulation, state laws stumble

Easing administrative challenges

Gizzo made a strong case for AI as a compliance tool, highlighting the needs of small and mid-size employers and the HR leaders they represent.

“Wage and hour laws present significant compliance challenges for employers of all sizes,” Gizzo said, noting that well-intentioned employers stumble with the web of federal, state and local requirements.

In FY2025, the DOL recovered more than $259 million in back wages. “Yet these recoveries are not indicative of employers acting in bad faith, because even well-intentioned employers routinely stumble navigating the dense web of federal, state and local requirements, where even minor oversights can result in significant exposure,” said Gizzo.

He described specific use cases where technology can help prevent these errors. He named AI-assisted timekeeping that flags missed punches or calculation errors in real time, payroll platforms that automatically apply different overtime rules by jurisdiction and scheduling tools that help employers avoid predictive scheduling violations. “AI does not replace human judgment, it complements it,” he said.

Gizzo asked Congressional policy to deliver a balanced federal framework that doesn’t suppress AI innovation in the compliance space, where “the benefits greatly outweigh the risks.”

What CHROs are doing now

Birbal described an emerging governance model at leading companies, where AI adoption led jointly by the chief people officer and the chief technology officer, with investment in training, communication and two-way employee feedback.

Practical use cases she highlighted:

  • Automating repetitive tasks such as summarizing customer service tickets, freeing workers for higher-judgment work
  • Using badges, cameras and vehicle telematics for real-time safety monitoring in transportation and healthcare
  • AI-assisted medical image analysis to help clinicians focus on complex cases

Birbal’s regulatory recommendation was to skip the AI-specific statutes and instead clarify how existing laws apply, with a federal principle-based framework built around transparency, accountability and risk management.

She also called for federal preemption of the growing patchwork of state laws, noting that conflicting definitions and audit mandates across New York, California and Colorado create real compliance headaches for multi-state employers.

Fears of worker surveillance

Steffens, worker power director for Rebuild Progress and a 20-year labor movement veteran, offered an AI-at-work counterweight. She pointed out that nearly 75% of U.S. employers currently use tracking tools and AI makes that surveillance faster, cheaper and harder for employees to detect.

According to a study of 1,500 U.S.-based employers and 1,500 employees conducted by ExpressVPN and reviewed by HR Executive, 74% of companies now use online monitoring tools, including real-time screen tracking (59%) and web browsing logs (62%).

Steffens’ specific concerns, relevant to HR leaders setting monitoring policy, included:

  • corporations that routinely scan emails and web activity; Steffens expressed concern that employers are looking for union-organizing terms
  • AI management tools that dictate task order are producing measurable increases in worker stress, burnout and injury
  • “bossware” that takes screenshots of remote workers’ desktops and sends summaries to managers
  • a lack of federal law currently requires employers to notify workers about AI monitoring

“Without regulation, AI allows employers and data brokers to accumulate, analyze and sell workers’ highly specific data in ways that can never be erased,” Steffens said. She called for federal disclosure requirements and clear limits on what employers can collect, store and share, including biometrics, location data and communications.

A gap between data and policy

Economist Greszler, a senior research fellow from Advancing American Freedom, said it’s challenging to plan ahead because most organizations don’t have the data to know where AI is replacing tasks, which jobs are most exposed or what skills will be in demand. She offered two recommendations:

  • Direct the Census Bureau to expand its Business Trends and Outlook Survey to collect detailed AI deployment data by function and its effects on employment and skills.
  • Direct the Bureau of Labor Statistics to build a task-based classification system from its existing Occupational Requirements Survey, tracking how AI affects tasks.

“AI more often replaces tasks as opposed to entire jobs,” Greszler said, which has direct implications for how HR leaders approach workforce planning, reskilling investment and job architecture.

She also flagged a related data problem. The BLS contingent worker survey undercounts independent contractors, reporting roughly 12 million in 2023 against other independent estimates of up to 72 million.


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