The data breach on Wednesday was first reported by the Daily Mail, external and led to an angry response from former sub-postmasters.
Former sub-postmaster Christopher Head tweeted the text of a letter, external he had written to Post Office chief executive Nick Read and chair Nigel Railton.
He wrote: “As you can imagine this has caused a great amount of upset, distress and anger amongst those whose data is now within the public domain.”
Many sub-postmasters who “hadn’t shared details with their own families” and others who were “extremely traumatised by this whole scandal even today” had been hit by the breach, Mr Head wrote.
He added that it was “telling” that the Post Office had not made an apology.
One former sub-postmaster told the Daily Mail she was “incandescent”. Wendy Buffrey said that the action could “destroy lives” because criminals could now target sub-postmasters who had received compensation.
Ron Warmington, the forensic investigator whose firm Second Sight was brought in to probe the Horizon system in 2013, told the Mail it was “an extraordinary breach” of confidentiality and “another example of Post Office incompetence”.
The leaked document contained the names of 555 former subpostmasters who sued the Post Office in 2017.
In 2019, the firm agreed to pay them £58m in compensation, but much of the money went on legal fees.
In a statement the Post Office said the document had been removed from its website.
It said: “We are investigating as an urgent priority how it came to be published. We are in the process of notifying the Information Commissioner’s Office (ICO) of the incident, in line with our regulatory requirements.”
An ICO spokesman said: “Post Office Limited have made us aware of an incident and we are assessing the information provided.”
Organisations need tell the watchdog about a data breach within 72 hours of becoming aware of it, if it poses “a risk to people’s rights and freedoms”.
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