Customers paid less a fraction of the usual price with the discounted fares available on the site for around eight hours.
That meant they would have paid a few thousand Australian dollars for tickets that are meant to cost more than AUD20,000 (£10,000), entitling them to whiskey and champagne, an à la carte food menu, plus a memory foam mattress and a “pillow menu” when they want to sleep.
However, the airline’s terms and conditions state when customers book that if there is an error or mistake that is reasonably obvious in the fare price, the airline is entitled to cancel the booking and offer a full refund.
“As a gesture of goodwill, we’re rebooking customers in business class at no additional cost. Customers also have the option of a full refund,” Qantas said in a statement.
A passenger travelling business class would still be paying 65% less than usual for their ticket, the airline said.
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